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With Vovici v4 you can move beyond the simple online survey for your customers.  This software from Vovici offers the best Enterprise Feedback Platform on the market today.  Vovici is not just the pioneer of Enterprise Feedback Management (EFM) they invented the term.  Why go with a generic brand when you can have Vovici the true name brand in EFM.  Some of the things their EFM can help you do are managing your workflows and improve your cycle.  Also, create and interact with online communities.  What better way to keep in touch with your customers then to listen to them and answer their questions through an online community.